Process Overview
- Review SDLC and role of testing within
- Scope of work of Test Lead, QA Manager
Leadership and Management Concepts
- Leadership vs. management in SDLC
- Influential management styles
- Building effective relationships
- Maintaining effective communications
- Justifying resources (ROI)
- Maintaining high performance teams
Risk Analysis
- Estimating contributing risk factors in testing
- Scope of risk: project-wide & component basis
Test Environment
- Definition and organization
- Technical requirements
- Configuration management
- Change management
- Test tools
- Technical problem management
Testing Strategy and Documentation Structure
- Documentation structure of the test effort
- Addresses document points to be met
- Stakeholder identification
- Communication
- Management
Metrics and Measurement
- What and why are we measuring?
- Relation to testing, development and management
Test Team Organization
- Roles and responsibilities of team members
- Staff selection & training
- Team organization as it relates to test strategy, risk assessment and leadership concepts
Continuous Learning: Building on Your Successes
- Methods and activities that contribute to continuous learning
- Building influence as leader and improvement of test process
- Lessons learned from evaluation of project plan, test report, staff performance and customer surveys
- Guidelines for professional and process improvement reviewed
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