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Process Warehouse Index: (101-125)
The following is a complete alphabetical listing of process topics on QAI's Process WarehouseSM
1 | 2 | 3 | 4 | 5 | 6
Self-Assessment – Software Testing Effectiveness
- A 3-step process enabling an assessment team to quickly determine whether or not the testing of an information systems is complete.

Self-Assessment – Measuring the Effectiveness of a Team
- A 3-step process to determine whether teams can be effective.

Self-Assessment - Developing a Baseline of Software Testing
- A 3-step process based on 11 attributes of software testing which are evaluated on a scale of 1 to 10.

Self-Assessment – Measuring Readiness to be Certified Under the ISO 9000-3 Standard
- A 3-step process for an IT assessment team to measure current compliance of the standards included in ISO 9000-3.

Self-Assessment – Measuring the Type and Effectiveness of Practices
- A 3-step process that identifies the best practices currently used to produce IT quality and then measures the achievement level of an IT organization on a scale of 0 to 4 against those quality practices.

Self-Assessment – Quick Measurement of your SEI Process Maturity Level
- A 3-step process that will enable you to measure an IT process to determine the approximate SEI process maturity level for that process.

Self-Assessment Value of Acquiring a Software Tool
- A 3-step process for use in helping IT organizations determine the value to be achieved by acquiring a software tool before that tool is acquired.

Self-Assessments – Effective Methods for Measuring Against Industry Standards
- A 6-step process for measuring your IT organization’s current level of performance against an industry standard such as the SEI capability maturity model.

Software – A Strategic Approach for Deploying Change
- This process identifies at a high level the three phases needed to effectively deploy change and the strategy IT management should use in making deployment effective.

Software – A Project Leader’s Process for Identifying Deficiencies
- A 5-step process using six software structural characteristics to enable project managers to measure the current quality of their software design in order to propose areas of structural improvement to minimize future software defects.

Software – Measuring to Determine When Software Should be Redesigned
- A 3-step process using 10 assessment criteria to measure whether it is more economical to maintain or redesign the software.

Software – Measuring Whether the Project Will Produce Effective Software
- A 3-step process designed to measure the risk associated with completing a current software project if it is not developed in a manner that will meet the needs of the user an do it efficiently.

Software – Measuring the Risks of Interfacing Software Applications
- A 3-step process for measuring the risk associated with interfacing attributes of software applications, such as standards, protocols, and information utilization.

Software – the Effectiveness of Software Development and Maintenance
- A 3-step process for assessing the activities within 15 different software development, maintenance, and support process areas to determine whether they exist, and if so, are in use.

Software Requirement Specification
- A 3-step process that specifies the functionality of the requirements, the quality attributes, and software constraints.

Software – Selecting the Best Available Commercial Software Package
- A 4-step process that uses 30 evaluation criteria for selecting the best available commercial software package to meet an organization’s needs.

Software – Customizable Software Testing Manual
- This process is an example of an actual software testing manual from a medium sized IT organization, using an IBM mainframe, that is customizable for use by other organizations.

Survey - Customizing an Existing Survey
- A 3-step process for customizing an existing survey to fit the specific needs of your IT organization.

Survey – User’s Contribution to Software Development
- A survey for use by software project teams to measure their satisfaction with their customer’s fulfillment of their responsibilities.

Survey – Measuring Customer Satisfaction for IT Products and Services
- A survey for the individual/group responsible for information systems (customers) to measure their satisfaction and dissatisfaction with the process for building information systems.

Surveying End Users on Their Ability to Use Information Systems Effectively
- A survey of end users to determine areas of satisfaction and dissatisfaction based on the effectiveness of the users of those systems to perform their work responsibilities effectively.

Survey – Process for Building an Effective Survey
- A 5-step process for building and using a survey of customer/user satisfaction based on management’s objective and the contributors to achieving those objectives.

Survey for Measuring Employee Satisfaction
- A survey to measure IT employees’ satisfaction or dissatisfaction with the environment, processes, and managerial activities that impact how they perform their day-to-day activities and how motivated they are.

Survey to Measure the Contribution of Support Groups
- Survey of project personnel to measure the effectiveness and the type of support they are receiving from individuals/groups that support their day-to-day activities.

Survey Results - Using
A 6-step process for organizations to use in converting the results of a survey into an action plan.
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