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Process Warehouse Index: (26-50)
The following is a complete alphabetical listing of process topics on QAI's Process WarehouseSM |
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Estimation – Method for Estimating the Size of a Project
- A 5-step process using a sizing grid (i.e., matrix) to provide a consistent method for estimating a unit of work for a software project.
Interviews - Collecting User Needs Requirements
- A 5-step process for interviewing users to obtain the information needed to accomplish customers’ objectives.
IT - Building a Toolbox
- A 7-step process to identify the tools needed to improve projects and processes available to the IT staff.
IT - Decompose the IT Mission into Work Processes
Security Awareness - Building a Program
- A 3-step process designed to create a security awareness policy, the strategy to implement the policy, and assigning the roles and responsibilities for security awareness.
Security Awareness - Designing a Program
- A 3-step process which designs a security awareness training program, develops the appropriate training materials, and then conducts and maintains the training program.
Security Awareness - Developing Training Material
- A 4-step process that identifies what topics should be included in a security awareness training program and then provides guidance on building those training materials.
Security Awareness - Deploying and Maintaining
- A 4-step process for deploying a security awareness program throughout the IT organization and monitoring and managing the program.
Management - Building an Organizational Infrastructure
- Provides a recommended infrastructure that is cross-organizational and needed to change the IT culture and facilitate change. This process teaches how to build management commitment to achieve significant quality improvement.
Management – Building the Commitment Needed for a World Class Organization
- This practice provides an approach to assuring both management commitment and involvement in building IT into a world class organization.
Management - Encourage People to Improve Quality
- Describes an 11-step process designed to encourage, teach, and reward individuals to improve the quality of their work products and services.
Management - Evaluating Individual Performance
- Explains the human resource process for evaluating the performance of IT staff based upon management defined skill sets and an individual’s ability to meet their assigned goals and objectives.
Management Dashboard - Building
- Provides a 2-step process for defining the goals management wants to achieve and then defining the key metrics to build a quantitative dashboard to measure current performance against those key indicators.
Managing People as the Process Maturity Level Changes
- This process explains the types of people management practices as the process maturity level increases.
Managing Projects to Assure User Goals are Met
- A 4-step process for using the quality factors, such as ease of use, as a management tool to assure the completed software will meet the true needs of the user.
Managing the Budget Process
- A 5-step process that ranks important budgetary factors, identifies budget requirements, managing the budgetary preparation approval process, and managing the use of the budget.
Maturing QA to Help Move an SEI Level 1 to Level 2
- A 3-step process describing how QAI must mature to assist maturing an SEI Level 1 IT organization to a Level 2 IT organization.
Measuring the Effectiveness of Meetings
- A 4-step process that asks attendees to measure effectiveness so that the meeting process can be changed to make meeting more effective.
Measurement – Selecting User Criteria to Measure the Quality of a Project
- A 6-step process designed to convert end-user concerns into a model that can be use to measure the quality of a software project from an end-user perspective.
Meetings - Conducting Effective Meetings
- A 3-step process using the meeting dynamics of forming, storming, norming, and performing to help plan and run your meeting as well as follow up to assure defined actions are performed.
Outsourcing - Acceptance Test Review of an Outsourced Project
- A 4-step process to conduct a static review of the expectation and concerns associated with an outsourced project.
Outsourcing - Bidding Searching Phase
- A 4-step process designed to assure that the selected outsourcing group can address the organization’s concerns and that a reasonable process has been followed in selecting an outsourcing organization to develop software.
Outsourcing - Building a Process to Review
- This process is designed for organizations who outsource software development to assure a process exists to review the work performed by the outsourcing organization during the fulfillment of the outsourcing contract.
Outsourcing - Evaluating Supplier Performance
- A 4-step process designed to build a data warehouse of information about supplier performance for use in selecting and negotiating with previous and current suppliers.
Outsourcing - Requirements Phase
- A 4-step process designed to review the requirements to be given to an outsourcing organization to assure those requirements are measurable and meet the needs of the organization. |
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